We usually aim to bake and dispatch online orders on Mondays, Tuesdays and Wednesdays - but during lockdown this is just Wednesdays.
All orders received by NOON on the preceding Tuesday will be sent out on the Wednesday.
Please note that we are currently unable to offer individual preferred dispatch dates.
An email confirmation with tracking number will be sent when your order is dispatched. Please read this email carefully as it has important information.
Delivery is a FLAT CHARGE of £4.99 (£5.49 to central London congestion zone* and £7.50 to Isle of Wight]
We deliver to the UK mainland & Isle of Wight** [excluding all other offshore islands** Scottish Highlands, and N Ireland***]
So even if you buy more Bunns (Bunns CAN be frozen) or add our famous Tea, butters or chutney - the shipping charge stays the same.
We use a 1-2 day third party courier service. Our courier delivers between 8am and 6pm. If the recipient is out the courier will leave in a safe place or with a neighbour. If your purchase is a gift we urge you to tell the recipient!!
In 'normal' times 90% of orders will be received on the first day after dispatch. 9.5% of orders will be received on the second day. 0.05% of orders just disappear miraculously as if stolen by a Bunn loving ghost. In these most 'abnormal' covid times all couriers are under massive pressure as parcel volumes dramatically increase and they try and deal with constant logistical challenges [workers needing to isolate with no notice, for example]. No courier is perfect and once an order has left our bakery we are very much in their hands. We ask for your understanding and that you only order if you are aware of this. If you think there is an issue with your delivery click here
All deliveries will, if the recipient is out, be left in a safe place or with a neighbour.
*£5.49 to London congestion zone postcodes E1, EC, SE1, SE11, SW1, WC, W1
** Currently the only UK Island we deliver to is Isle of Wight (PO30-PO41) but please select the £7.50 shipping charge.
***Unfortunately due to the extended delivery times we are not able to deliver to some UK addresses. Sadly, we cannot currently deliver to Northern Ireland, Offshore Islands - including ,Scilly (TR21-TR25) Guernsey (GY1-10) Jersey (JE1-5), Isle of Man (IM1–IM9, IM86-87, IM99) & Scottish Islands [HS1-HS5, KA27-KA28, PA62-PA75, ZE1, HS6-HS8,HS9, KW15-KW17, PA20, PA41-PA49, PA60-PA61, PA76-PA78, PH42-PH44, ZE2-ZE3) We are also sadly unable to deliver to Scottish Highlands (AB54-AB56, AB35-AB38, FK18-FK21, IV1-IV63, KW1-KW14, PA21-PA38, PA80, PH17-PH26, PH30-PH41, PH49-PH50)